Last updated on 07.09.2020

Thank you for your MiMask purchase. We hope you are happy with your MiMask. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with their packaging and quality seal intact.


To return an item, place the item securely in its original packaging, and mail your return to the following address:

Care Mask, SL
Attn: Returns
Calle Santo Domingo 8
28806 Alcalá de Henares (Spain)


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.


For defective or damaged products, please contact us at the customer service at info@mimask.eu to arrange a refund or exchange.


If you have any questions concerning our return policy, please contact us at: info@mimask.eu.